Performance Accessibility

San Francisco Playhouse is committed to making both our art and our website accessible to all audiences.

At the venue, we have Assisted Listening Devices (ALDs) available for all performances free of charge. We ask that you provide an ID or credit card as a deposit.

Audio Description and Haptic Tours

For audience members with visual accessibility needs, San Francisco Playhouse partners with Gravity Access Services to offer live audio description and haptic access tours for selected performances. Audio description is a live audio track spoken by a professional audio describer to audience members with visual impairments through a wireless headset system. It provides clear and engaging descriptions of the meaningful visual details of a performance. Haptic access tours (20-30 minutes) are a live pre-show tour that allows patrons to experience — through touch and their own movement — the space, performers, costumes and objects in addition to key movement elements in the performance.

For more information, to book a spot in a Haptic Access Tour or to reserve a headset please call: 415.677.5956.

Upcoming Audio Description Dates

Noises Off
Sunday, October 26th, 2025 at 2:00 P.M. | Haptic tour at 12:30 P.M.

Into the Woods
Sunday, December 7th, 2025 at 2:00 P.M. | Haptic tour at 12:30 P.M.

M. Butterfly
Sunday, February 15th, 2026 at 2:00 P.M. | Haptic tour at 12:30 P.M.

Flex
Sunday, April 19th, 2026 at 2:00 P.M. | Haptic tour at 12:30 P.M.

Dracula: A Feminist Revenge Fantasy, Really
Sunday, June 14th, 2026 at 2:00 P.M. | Haptic tour at 12:30 P.M.

Hairspray
Sunday, August 2nd, 2026 at 2:00 P.M. | Haptic tour at 12:30 P.M.

Live Captioning

For audience members with audio accessibility needs, we offer live captioning on selected performance dates. Audience members who wish to participate will be able to receive live closed captions on their personal smartphone device.

Upcoming Live Captioning Dates

Noises Off
Wednesday, October 15th, 2025 at 2:00 P.M.

Into the Woods
Wednesday, December 3rd, 2025 at 2:00 P.M.

M. Butterfly
Wednesday, February 18th, 2026 at 2:00 P.M.

Flex
Wednesday, April 8th, 2026 at 2:00 P.M.

Dracula: A Feminist Revenge Fantasy, Really
Wednesday, May 27th, 2026 at 2:00 P.M.

Hairspray
Wednesday, July 22nd, 2026 at 2:00 P.M.

Note: Please call the Box Office at 415.677.9596 if you would like live captioning on a date not listed here, and we will do our best to accommodate.

Accessible dates at a glance:

Website Accessibility

With our ongoing accessibility efforts, we are striving to meet or exceed Web Content Accessibility Guidelines (WCAG) version 2.1 level AA.

We are constantly working to improve the accessibility of our website in order to provide an inclusive experience to all users, including those with visual, hearing, cognitive and motor impairments.

As part of our efforts, while we do not control third-party content, we strongly encourage our vendors of third-party digital content to provide solutions that are equally accessible and just as user-friendly.

We welcome your comments and suggestions. If you encounter any accessibility barriers, please let us know by emailing [email protected] or calling 415-677-9596. If possible, please include “Website Accessibility” in the subject line and provide a description of the specific feature you feel is not equally accessible.

You may always book tickets by phone by calling our box office at 415-677-9596.

San Francisco Playhouse is a 501(c)3 nonprofit organization.